Frequently Asked Questions

1.	Q. Can you tell me more about Lotterywest’s current recruitment campaign advertised recently in the West Australian?
	A. Lotterywest will be recruiting a number of people over the coming months either to directly fill temporary roles required for our Matrix Project or to backfill staff required to assist with the project. For further information about this campaign or the Matrix Project please click here. This page will be updated throughout the coming months so the most recent information will be located there. Also please register for email me jobs to receive emails advising you when positions are advertised.
2.	Q. Are these jobs advertised in the Newspaper?
	A. Some jobs on this site may be in the newspaper, and most jobs advertised in the newspaper will be on this site. However, the decision on where to advertise is discretionary.
3.	Q. How can I receive regular notification of jobs that may be of interest to me?
	A. Click on the vertical menu item 'Email me Jobs' and follow the instructions. You will be able to set up an email alert for jobs matching your search criteria.
4.	Q. What is a Position Number? How do I get one?
	A. The job or vacancy Position Number is an internal reference number used by Lotterywest when advertising the vacancy. Each position generally has its own unique reference number. The reference number is shown in the vacancy advertisement.
5.	Q. What if I require further information relating to an advertised position advertised?
	A. If you require further information regarding any position listed on the job board, you should contact the person nominated in our advertisement. Instructions for applications or contact details for enquiries are listed in each advertisement.
6.	Q. How can I view only those jobs that have been posted since last I checked the listings?
	A. This site is a live real time site. Jobs are loaded daily and removed according to the closing date of vacancies. The job search function allows you to select vacancies based on last day, last 2 days, last week, last 2 weeks and last month. Also, if you are using one of the most up to date browsers, your browser highlights vacancies that you have previously viewed. Any vacancy not highlighted has not been viewed and is likely to have been loaded since your last visit.
7.	Q. How do I change my details on the Lotterywest job board?
	A. You may change your personal details at any time by: Click 'Login' and enter your e-mail address. Enter your password. If you can't remember it, click 'Forgotten your password?' and follow the prompts. A new password will be emailed to you. Then go back to step one. When you are logged in, click 'My Details' option on the vertical menu. Amend your personal details as necessary. Click "Save".
8.	Q. I have forgotten my password. How do I get a new one or how can I find out what my old one was?
	A. As your password is encrypted, we have no way of accessing it to provide you with the details. You will need to generate a new password. Click 'Login' then 'Forgotten your password?', enter your email address and answer your password prompt question. We will then email you a new password. Use this new password to log in: Click 'Login' and enter your e-mail address. Enter the new password sent to you. When you are logged in, click 'My Details' option on the vertical menu. Click the button 'Change My Password'. Change your password to one of your choice. Your password must be at least 8 characters long and contain one numeric. Click "Save". Please remember your e-mail and password are case sensitive. You must enter them exactly the same each time.
9.	Q. How do I remove myself from the e-mail list?
	A. To remove yourself from the email list, just follow the instructions below: Click 'Login' and enter your e-mail address. Enter your password. If you can't remember it, click 'Forgotten your password?' and follow the prompts. A new password will be emailed. Then go back to step one. When you are logged in, click 'My Details' on the vertical menu. Click the button 'My Search Profile'. Scroll to the bottom of the page and change the 'Email me Jobs' drop-down to 'No'. Click "Save". You will not receive any more e-mails from this account. Your search profile can still be used to display any jobs that match your criteria in your My Jobs list.
10.	Q. Whenever I do a search or attempt to register I get a 'Page Not Found' error.
	A. This is an unusual problem and should not happen regularly. It could be that you are using a non-compatible browser. The minimum requirements are Microsoft Internet Explorer IE4+ browsers or Netscape 4.08+ browsers. If your browser does not meet the minimum requirements please update it. An alternative is that the time lag from your request to response from the database 'times out' on your browser. Try logging on with a faster Internet connection, or accessing the site in non-peak Internet times.
11.	Q. After I go into a job to see the duties and key selection criteria, I press 'Back' to continue the search. I then get a message saying 'Warning Page has Expired'.
	A. All searches are conducted through a database. The 'Warning - Page has Expired' message appears because you have used the 'Back' button on your web browser. Do not use this button to return to the list. You will find that the job advertisement has a back button at the top and bottom of the page. Use one of these buttons to return to your list.